Welcome to the Level 1 Tech Support blog! My name is Michael House. I’ve been an IT professional for over 10 years and involved with computers for most of my life. After hearing from people fed up with computer professionals who were unwilling or unable to communicate technical information to a non-technical audience, I’ve decided to create this blog. It is a straight forward and clear look at the basics of computer security and usage.
This is the sister blog of my Casa De Casa weblog.
I hope you enjoy it. Please feel free to leave comments or questions at the end of the posts.